Contact

The fastest route depends on what you need.

An existing booking

Open My booking with your reference and email address — you can view, print and cancel there yourself. If you need a human, email booking@staybello.com and include your booking reference; it is the fastest way for us to find you.

Anything else

General, press and partnership enquiries: hello@staybello.com.

Response times

We answer booking email within one business day, and same-day for stays starting within 48 hours. Cancellations do not need us — they are instant on the booking page.