Staybello is an independent hotel search engine with direct booking. Lower commission than the large platforms, your own rates and availability, and a guest relationship that stays yours.
The extranet is live today; these are the next two steps, in the order we are building them.
Log in, add your room types, set one standard price and the dates that differ from it, and watch bookings arrive by email. Nothing to install and no PMS needed.
Next on our list: paste an iCal link from your own system or another channel and we read your blocked dates from it, so you are not keeping two calendars by hand.
A two-way connection, so rates and availability flow both ways. Tell us which one you use when you apply and we will prioritise it.
Our margin is a fraction of what the big platforms take, and we never bid against your own website on your own name.
We build a page for every destination, collection and property type where we actually have availability, so people reach you already looking for what you offer.
Nothing is exclusive and nothing is rate-parity enforced. Sell wherever you like, at whatever price.
You deal with the people who built the platform. No account-manager carousel, no dashboard that needs training.
Tell us about the property. You get extranet access straight away, and we reply within two working days with the commission and the agreement.
These are the terms that apply once your property is listed. They are between us and you as a business; what your guests see is in our general terms.
Guests pay you at the property on arrival. We never take their payment. We invoice our commission monthly, on stays that actually took place — not on bookings that were cancelled within the deadline you set.
If we hold a card for your bookings, nothing is charged when the guest books. When you report a no-show, we review it and may charge one night of that booking. The amount is fixed at the moment of booking and cannot be raised afterwards. You can report a no-show from the arrival day until 48 hours after it; later than that we cannot defend the charge and will not make it.
That money is your revenue. We collect it as your agent and pass it on, less our commission.
A guest can dispute a charge with their own bank. That dispute lands on us, because we are the party that charged the card — and the card scheme’s rules decide it, not our terms or yours.
So: we run the dispute, you carry the outcome. If the charge is reversed or refunded, we debit the amount back to you on the next commission invoice, together with the fee the payment provider charges for a dispute — around €15, and it applies even when the dispute is won. We ask you for evidence within seven days: the booking, the cancellation policy that applied, and your own record that the guest did not arrive. Without it we will usually lose.
We say this plainly because the alternative is worse for both of us: a guarantee that looks like insurance and turns out not to be.
Your rooms, prices, photos and description come straight from your extranet and are yours to change at any time. We check a listing before it goes live and can pause one that is clearly wrong — wrong location, a price that is an obvious typing error, or photos that are not of your property.
A commission per completed stay, agreed before you go live and lower than the large platforms. There is no listing fee, no subscription, and nothing to pay for cancelled bookings.
Today, yes — in the extranet. You set one standard price per room type and then only the dates that differ from it, so most properties touch it once a season. An availability link (iCal) from your own system is the next thing we are building, and a two-way channel connection after that.
By email the moment it happens, and in the extranet. Every booking carries the guest’s name, the dates, the board and the amount they owe you on arrival.
You do. The guest pays you at the property — we never hold the money, so there is nothing to wait for and nothing that can be charged back. We invoice our commission monthly, on stays that actually took place.
Yes. Nothing here is exclusive and we do not enforce rate parity. Sell wherever you like, at whatever price, and give us as much or as little availability as you want.
You get extranet access the moment you apply, so you can start filling in the details straight away. Once the rooms and prices are there we check the listing and switch it live, usually within the same week. Nothing is published before we do.
Prefer email? Write to [email protected].
Already listed with us? Sign in to your extranet to change your rooms, prices and availability. There is no password — we email you a six-digit code.